Jay Parkhill July 17th, 2007
I wrote a piece for Found|Read on how contract professionals can write service agreements that let them develop specific work product without handing over their their toolsets to clients. I have definitely worked on both sides of this issue and it can be sensitive. “Residuals” and generalized tools and methods are pretty fuzzy concepts. It takes care and specificity to be sure each side understands what is being delivered to the client and what isn’t.
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